DNSFilter Customer Ticket Portal
Minetta Gould
Merged in a post:
Quick location to create a support ticket
Kyle Yee
Please add a feature to create a quick support ticket in the portal.
R
Ryan Poppa
Kyle: You can create a support ticket via Support->Open A Ticket. Does that not serve what you are looking for?
Patrick
Hi!
I just want to clarify if you mean the same thing as me when you say "Ticket portal". I would like to se(as MSP administrator) all the active tickets and the ticket history(solutions and communication) from me and from my collegues. Is this what this feature request is about or should I create another one? The feature I'm looking for should be accessible within the App.
Thank you // Patrick