63
Fix Block Page to load faster
under review (next candidate)
Nachman
Attn: DNSFilter Developers Thanks for the wonderful Progress Thats been Made overall Please start working on this issue which has been reported over 4 years ago we know you can do it!!
Steve
Nachman: Appreciate the feedback and glad you're seeing all the progress we're making! I'm going to discuss with the team and review your tickets to understand this better. I may need to follow-up with more details.
Nachman
Steve: I'm ready whenever you are !
Jonathan
This problem still exists. Both hosted and custom 302 redirect block pages take about 8 seconds to load. During the wait we see a circle of spinning dots. This issue is internal to DNSFilter and not related to the composure or location of the block page.
Nachman
Jonathan: Please Be paitent It might just take another 4 years!
Jonathan
Nachman:
The raw output from the redirect is listed here.
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta http-equiv="X-UA-Compatible" content="ie=edge">
<title>Website Filtered</title>
<style>
.container {
padding-top: 40px;
}
</style>
<link href="https://blockedv2.netalerts.io/main.css" rel="stylesheet"></head>
<body>
<div id="app"></div>
<script type="text/javascript" src="https://blockedv2.netalerts.io/index.js"></script></body>
</html>
The performance issue is linked to whatever magic is happening in the index.js. I'm not understanding why we first need to go to this intermediate page first. What is the reason for this?
Until that is fixed can't we just simply just have the redirect go directly to the raw redirect URL we are providing?
Jonathan
Any update on this?
Aliese
under review (next candidate)
Thank you for your feedback!
We have opened a ticket with our Engineering team to look into this issue. We will provide feedback and updates here as it's available!
Nachman
Aliese: HI a ticket has been opened for this issue over 3 years ago and still not been resolved
Aliese
Nachman: Our Engineering team is actively looking into this. After they complete their initial investigation, we'll be in touch with more details. Thank you for your feedback and patience!
Nachman
Aliese: HI Another Year went by and still no progress! this is a Total Disgrace! i reported this issue in 2019 and was told that its a known issue and that they are working on it !!
Nick Saunders
Nachman: Hi Nachman, appreciate your frustration on updates here - we have made updates that were posted on this item, including better scalability for high block page traffic that was released in February 2023 - the block page should be loading in <7.5sec in nearly all cases. If you are seeing otherwise I'll ask Support to reach out so we can gather additional details. That said we do want to continue improving the block page performance and functionality. A few other features we're considering are improvements to BP bypass and a non-SSL version of the block page.
Nachman
Nick Saunders: Hi Nick ,Thanks for Responding 1. nothing was done that resolved the issue with the slow loading of the block page (the article that you mentioned from February 2023 https://dnsfilter.canny.io/changelog/updated-block-page-ip-addresses is about the Ip addresses getting updated
- 7.5 seconds for a block page to load is the issue that were dealing with which is unacceptable
- it takes about 10 seconds to load a block page i really didn't want to mention number 3 since its irrelevant
there's no reason that it should take more then .5 second
just like it loads instantly when the window's roaming client is not installed.
i have over the past year alone opened many support tickets about this issue but no results