Often when a support case is raised, DNSF support asks for agent logs, which is somewhat of a manual process. We're requesting a feature where logs can be "fetched" from roaming clients via the DNSF portal so that the logs are more easily visible to us and DNSF support. This approach would remove the need for running batch files on the roaming client and needing to attach ZIPPED logs to tickets. DNSF Support would be able to begin troubleshooting a problem as soon as a support issue is raised.