Jason Johnson
Feature Request
Add a SaaS Offboarding Report that allows administrators to enter an employee's:
Name
Email address
Directory identity (Azure AD / Entra ID integration when available)
The system would then generate a report showing all SaaS, cloud, and web applications the user has potentially accessed while protected by DNSFilter.
Business Problem:
When an employee leaves an organization, IT staff often struggle to identify every SaaS application the user accessed over time.
Organizations may have hundreds of cloud services in use, including:
Microsoft 365
Salesforce
Dropbox
Box
Asana
Monday.com
QuickBooks Online
ChatGPT
Claude AI
Zoom
Slack
Industry-specific applications
Many of these applications may be unknown to management and may still contain company data after the employee departs.
The offboarding process currently requires manual review of browser history, DNS logs, security tools, expense reports, and interviews with managers to determine where access may exist.
Proposed Solution
Create a new report:
SaaS Access Discovery Report
Administrator enters:
User Name
Email Address
Time Range
DNSFilter provides:
Observed SaaS applications
First Seen date
Last Seen date
Frequency of access
Risk Category
Application Category
Direct login URL (when known)
This would help organizations:
Improve employee offboarding
Recover unused SaaS licenses
Find shadow IT
Meet compliance requirements
Perform insider threat investigations
Support legal discovery requests
Reduce data loss risk
MSP Benefits
Managed Service Providers could run this report during:
Employee terminations
Software Usage analsys
Customer security reviews
Cyber insurance assessments
Compliance audits
Mergers and acquisitions
Incident response engagements
Nice-to-Have Enhancements
Application Confidence Score
Show confidence level:
High Confidence
Medium Confidence
Possible Usage
Export Options
Export to:
PDF
CSV
Excel
Automated Offboarding Report
Direct to customer delivery
Generate automatically when:
Entra ID user is disabled
Google Workspace account is suspended
HR termination workflow triggers
Multi-Tenant MSP Dashboard
MSPs can run SaaS Offboarding Reports across any customer without leaving the partner portal.
Additional Related Feature Request
"Show Users of a SaaS Application"
Allow administrators to select an application (such as ChatGPT, Claude, Dropbox, Salesforce, Zoom, etc.) and see:
All users accessing the service
First Seen
Last Seen
Usage frequency
Devices used
This would be extremely valuable for discovering unauthorized AI usage and shadow IT.
As an MSP owner, I'd vote for this immediately because it turns DNSFilter from being only a DNS security platform into a valuable SaaS governance and offboarding tool.