Setup Email Alerts for Blocked Requests | Voters

Setup Email Alerts for Blocked Requests

Sean

Can I request the ability to set up email alerts every time a request gets blocked.

Thanks!

Minetta Gould

Merged in a post:

Zapier/Block page redirect notification

Tom Andre

We have previously used your freshdesk integration (zapier) to get notified when a user hits the blockpage. But the trigger that you have i Zapier for this does not cover the cases where the user is redirected to our blockpage.

Could you add this as an event i Zapier så we can get notification when a users is redirected to the blockpage?

Minetta Gould

Merged in a post:

Trigger an alert for a blocked domain

Tim LeBlanc

The Zapier integration allows you to use a block page visit as a trigger, but this doesn't help when a blocked domain is accessed in the background.

Anthony Caruthers

I agree this would be useful as we have employees that seem to be getting the custom blocked page we assigned to the policy, but fail to request access. They simply try again later. Not sure what they are thinking as the blocked page has our logo and a notice and everything, however some of our ordering sites have been blocked before and the order gets missed, but nothing was reported to suggest that the filters we have in place were in need of an adjustment to allow proper authorized safe access to a business ording portal. Thank for the consideration!

Rory Breen

Gentle nudge on this, it would be great to generate emails when DNS Filter blocks malware pages - this is a high risk event that requires follow up.

Aliese

marked this post as

open

Karik Hill

We are looking at moving from Umbrella and this is where DNSFIlter falls short a bit. Umbrella doesn't alert on every block (waaay too many), but it does when there is an indication of C&C traffic within the network.

Mikey @DNSFilter

Hi Karik Hill, thanks for the feedback. While we do not have built in block alerts you can achieve the same result from our recent Zapier integration. The 1st example on our integrations page (https://zapier.com/apps/dnsfilter/integrations) is a great starting place. Reach out to our support team or myself (mpruitt@dnsfilter.com) if you need assistance.Hi

Karik Hill

Mikey @DNSFilter: tbh, I'm not too interested in getting yet another tool / subscription just to use this tool / subscription.

Mikey @DNSFilter

Karik Hill: That is completely understandable. Alerting is high on our priority list.

Madanraj

Mikey @DNSFilter: It would be great if the alert is based on anomaly or count preset by the admins. So alerts are triggered when a threshold is reached per roaming client/user that there is a repeated attempt to open a blocked site or threat site. Many times it is just a embedded script which triggers alert so it will be a no brainer to enable alert for every blocked site.

Mikey @DNSFilter

Great suggestion. Thanks Madanraj, we'll keep these recommendations in mind while scoping our direct alerting feature.

Admin DnsFilter

Mikey @DNSFilter: It would be great if powerautomate could also have the same features as Zapier has.

Joseph

Mikey @DNSFilter: These integration do not seem to works any more. The Zap sends the test email, but nothing triggers after everything is turned on and in action.

Leon Benlezrah

Is there an update on when we can expect this to be in progress?

Leon Benlezrah

Hi All, can email alerts be triggered if a bypass key is used? if not...can this be included in the master Email Alert plan?

Peter Wilcox

It would be great if this alert could be a webhook for MS Teams/Slack. Then if it goes to a channel this is the option to hit allow or ignore and it would send the request back to DNSFilter and modify the policy.

Mikey @DNSFilter

marked this post as

up next2

We are currently working on an Alert system and currently plan to include Blocked Requests as one of the alerts. I'm marking this feature request as planned. Stay tuned!

Peter Wilcox

Mikey @DNSFilter: When do you think this Alert system will be implemented?

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