Slack Integration for Whitelist Request Handling
J
Jeeves Murphy
With the DNSFilter + Slack integration via Zapier to monitor blocked domains, we'd like the ability to take action directly from Slack, such as approving or rejecting whitelist requests. The Slack integration only supports notifications. Whitelist management still requires jumping back into the dashboard, slowing down admin workflows.
Requested Functionality:
- Slack notifications should include an action button or dropdown to whitelist or ignore a domain
- Optionally include a reason/comment box
- Sync action with DNSFilter dashboard and policies
- Maintain an audit trail of whitelist approvals via Slack
Customer Value:
- Streamlines approval workflows for busy teams
- Reduces context-switching between Slack and the dashboard
- Enables faster response time and domain management in real-time