Documentation Updates
launched
Mischa Friegang
A lot of seemingly basic documentation does not exist for DNSFilter products. I have requested documentation for roaming client config and relay config, neither of which exist in a complete format. This would save time for both customers and DNSFilter's support team. Additionally, there are some pretty glaring inconsistencies in the documentation for the relays using docker (using the docker compose file directly from the docs does not work correctly). Some more attention to detail regarding documentation would be greatly appreciated.
Minetta Gould
launched
🎉 Great news! We’ve got a full-time docs pro on the team, which means this post can ride off into the sunset. 🌅
✨ Remember: all of our Help Center articles are open for comments, and our amazing Support Team is always here for the trickier stuff.
See something missing? Drop a new feature request and we’ll see what magic we can make happen. 💡
Nick Saunders
now
Nick Saunders
Hey Mischa Friegang Thanks for bringing this to our attention. We've recently added someone to our staff to spend more time and attention to the completeness, findability, and readability of our documentation. I'm going to move this post to our Known Issues board so that others can post with topics that need new/updated documentation.
Among other topics, we're currently working to clarify/improve DNS Relay Deployment Guide, MacOS Roaming Client Troubleshooting, and Data Export Configuration documents.
Recent new or updated documents included Websites don't load or only partially load on iOS devices with a Roaming Client, User Collections Configuration, and Site not Activating or Showing Offline.