Latest 3.3 patch breaking internal queries.
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Skerdilaid Hoti
Breaks all local domain inquiries.
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Shane Clay
I am seeing a similar issue, particularly with remote sites that are set up with a VPN tunnel back to our servers. Users are not able to access file shares by name, but by IP address only. Does not occur locally.
Minetta Gould
👋 Thanks for flagging this, Shane Clay and sorry to hear local domain communication has been giving you trouble after updating to v3.3.0!
After digging into the original post, the issue turned out to be environmental rather than a bug with the agent itself. The fix is to make sure your local domains and resolvers are properly configured in your DNSFilter tenant. Here's what to check:
- Add your local domain(e.g.mycompanyresource.com) to theLocal Domainspage in your tenant—any local domain that doesn't end in.localneeds to be listed here explicitly
- Add your local DNS resolversalongside it—these are the resolvers that should handle those local queries instead of being sent to external servers like Google or Comcast
- Order matters!Place your local resolvers higher in the list, as they're tried in the order they appear
Once those are in place, the Roaming Client will route local domain traffic correctly.
Here's a link to our knowledge base on setting up local domains and resolvers that might be helpful to review as well.
If you're still running into issues after making those changes, please
open a support ticket
and provide the information requested in previous comments so the team can investigate the issue.S
Shane Clay
Minetta Gould that did the trick. Thank you very much, especially for the quick reply!
Minetta Gould
Thanks for reaching out, Skerdilaid Hoti—what you’re describing isn’t expected behavior for the 3.3 Windows agent release.
To help us properly investigate, please open a
support ticket
and include the following details from an impacted device:- Diagnostic logs from an impacted device
- Your Local Domainsand resolver configuration
- Any override file configurationsyou’ve applied
That information will help our team determine what’s causing local queries to fail and get you back up and running as quickly as possible.