Auto Uninstall Option | Voters

Auto Uninstall Option

Michael

It would be ideal to be able to toggle an "auto uninstall" per client and set a policy to remotely delete agent that doesn't check in within 30, 60 or 90 days. Our RMM auto installs DNSFilter so it is an easy re-add if needed. But this would help us keep our counts up to date.

December 14, 2022

Brian

Agree....if we could have an "uninstall" option from the portal, it will save us a lot of time and headaches. Often times we need to delete an agent from the portal, but the asset may not be online for quite some time, for many reasons. What happens is, if the asset was offline and we deleted it in the portal, the next time the asset boots up it will fail to connect..the local agent will halt things. I have a script in our RMM but that only works if you run it on currently connected assets..and then we delete them from the portal.

Kurtis

I agree - this option should be standard. Huntress does this and makes the offboarding process and account reconciliation much easier.

Steve Staden

Merged in a post:

Auto Remove Roaming Client

Darrin

Add an option to automatically remove roaming clients that have not been seen in XX days.

We all know that techs forget to offboard agents. LOL.

June 23, 2023

Steve Staden

Merged in a post:

Automate removal of stale agents

Adam

I would like an option to automatically remove agents that have not checked in for 30/60/90 days. I see the option is there for us to do this manually now, but I would like to see this be a setting we can adjust to do it automatically.

June 22, 2023

Scott

$prog = "DNSFilter"
$app = Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -match $prog }
if($app -ne $null)
{
$app.Uninstall()
}
else {
Write-Host "Could not find program $prog"
}

Charlie

Scott Don't use Win32_Product to uninstall apps. Query the registry and pass the PSChildName to msiexec instead.

Rolando

If the agent is removed from roaming client because it didnt check in over 30 days will help us. If the agent turns back on after 30 days, it would just add itself back to the list with a green icon and hopefully have the latest version pushed to it.

Tom

How would it uninstall, and know for the count, if it doesn't check in? I do however agree there should be some mechanism to uninstall remotely or ignore for the agent count after X days. We have a system (KACE) that will uninstall and install remotely, but then again it has to check into the system.

Michael

I second this

Matt

Crowdstrike has this with their end point agents.

Dedric

Yes, either an automatic removal, or a notification that says it hasn't been seen in XX days.

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