No options for reporting inaccurate security threat
launched
Greg Gelman
I see options for reporting inaccurate category and inaccurate domain associations for domains that are checked in the domain report but I don't see an option for reporting inaccurate security threat, only 'report threat'. We have a domain reported as phishing and deception inaccurately (or would love to see more details as to why its reported as phishing and deception) and cannot request to have it recategorized by security threat? The website is a cyber insurance website and maybe dnsfilter believes the words on the site are a threat but initial reviews don't seem to reveal any threats.
Can we get a button for request recategorizing security threats?
Nick Saunders
launched
Trevor Tungseth
Hello All, the language for this link has been updated to "Report New or Inaccurate Security Threats"
Thank you for your feedback!
Trevor Tungseth
Hi Greg,
Thanks for the feedback! Using the "Report Threat" link is actually the correct way to also report an inaccurate security threat. We'll look into getting the text of the link updated to make that more intuitive. Thanks again!
Joel Biddle
Trevor Tungseth Thank you for looking into this. My staff has also found the wording of this button confusing, so I get asked this question a lot. I tell them just to click the button anyway and "report" the domain.